This tutorial explains how you can manage the artwork approval process for your campaign on CAASie:
Two-Stage Approval: When you upload artwork, it first goes through a pre-approval by CAASie’s team. After that, it’s sent to media owners for final approval.
Approval Timeline: CAASie typically pre-approves artworks within 48 hours. Media owners can take up to 7 days to perform the final approval of the artwork, depending on the country. In some cases this can be even longer.
Tracking Approval Status: On your campaign dashboard, you can navigate to the artwork section to check the approval status. Hovering over the status icon will reveal whether your artwork is approved or still pending.
Handling Rejections: If your artwork is rejected, you can contact the CAASie team via live chat or email. They’ll help you understand the issue and guide you in making the necessary adjustments.
This process ensures your artwork meets both CAASie’s and media owners’ standards before going live.
0:00 - Artwork approval is a two-stage approval process. When you upload your artworks to your campaign, it comes to CAASie for pre-approval.
0:10 - Once CAASie pre-approves your artwork, it goes to the media owners for their approval. Uh, CAASie takes anywhere between 24 to 48 hours to pre-approve your artworks while the media owners can take anywhere up to seven days to approve the artworks.
0:27 - If you want to check the status of your artwork approvals, you can go to the artworks tab. Scroll down to your artworks to see if the artwork has been approved by the media owners or whether it has been pre-approved by CAASie.